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About ista Quality + Service
Service from one source
As a service company, our top priority is to satisfy our customers.
Integration of products and services
Our systems technology and our meters - whether mechanical or electronic, whether heat allocation meters, water or heat meters - have been developed for a whole variety of different uses. Their reliability, metering accuracy and long service lives are convincing arguments for our customers. Particularly our radio system, symphonic 3, for the wireless transmission of data opens up new ways of reading consumption. We have divided up the entire process chain - from the supply of the meters to invoicing - into modules. Each module consists of an equipment component and a service component which you can combine with each other to suit your needs. What personal combination you take depends on your specific needs and wishes.
Our expert advice is our strength. Our core competences comprise the installation of energy meters, meter-reading and billing as well as customer management. Furthermore, we offer individual sub-processes for the housing industry and energy utilities where this makes sense.
Would you like to learn more about our products and services? Just take a look here.
Both man and the environment benefit from our services
In a world driven by energy, we face up to our ecological and economic responsibility. With individual, consumption-based energy billing, we are making a valuable contribution to the responsible use of our resources and to reducing costs.
- As much as 15 to 30% of our limited natural resources can be saved
- Economic benefit: cost-savings thanks to monitorable consumption
- Fair distribution of costs thanks to clear allocation of consumption
- Transparent consumption and ancillary costs
- Creation of cost and savings awareness
For us quality is a question of attitude
Our understanding of quality is firmly anchored in our corporate strategy. The aim is to continue to develop our products and processes to suit our customers' requirements. To do this, we use time-tested quality assurance methods. Furthermore, as part of our quality management we ask our customers every year how they rate our service and what we can do even better.
