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Accurate data anytime: keep track of how much energy you consume.
Automating remote energy consumption readings offers a number of advantages, from more accurate consumption data to convenient online access to data. In apartment buildings in particular, remote metering provides a better overview of energy management in individual apartments, making costs and billing more transparent. Building users are motivated to behave more responsibly as consumers and can better influence their costs.
For property owners and managers, smart technologies mean more efficient processes, time savings, and less administration.
Accurate billing for energy and water begins with thorough and reliable consumption measurement. ista radio meters record individual consumption in each apartment/unit and store it in their memory.
The central unit – a data bus located in the common areas of the building – automatically reads all end meters once every 7 days and digitally transfers the data to the cost billing and energy monitoring software. Smart metering eliminates the need for manual readings and allows daily consumption and meter status data to be monitored.
Building managers and apartment owners have easy access to consumption data via the user-friendly ista24 web portal, where they can track consumption trends.
After the data is processed, each user receives a clear and detailed bill that combines individual consumption with the building's common fixed costs. Each bill complies with legislation, which guarantees transparency and provides apartment owners and users with a clear overview of their costs.
Gain control over your energy consumption and avoid surprises in your bills.
Efficient energy management and a clear overview of buildings’ energy performance.
Smart technologies and comprehensive solutions for residential and commercial buildings.
Fair allocation of energy costs and individual consumption billing motivate residents to save energy – according to the European Commission, by up to 25%.
With smart metering and accurate data, you gain a complete overview of consumption and the ability to manage costs more efficiently.
With ista’s precise heat and water meters, you gain a clear overview of your consumption.
Allocate heating costs with precise accuracy.
Track water consumption with high precision.
Flexible, efficient wireless metering connectivity.
Reliable wired communication for utility meters.
Fair and transparent cost allocation ensures that each unit only pays for the heat it consumes. Monthly consumption is clearly displayed in the EcoTrend app. Residents can use the data to track heating in real time, understand their consumption pattern and identify potential savings.
Through our web portal even a portfolio of multi-usage properties can be managed easily centrally. With just a few clicks, all consumption data is available, invoices can be verified and legal requirements met.
Our technical and sales representatives will help you choose the optimal technical solution for your building.
After signing the contract, we will arrange the installation of metering devices and the data collection unit in the building.
The metering devices are connected to a network that automatically sends daily data to ista’s cloud storage via the data collection unit.
The recorded data is electronically transmitted to the billing and energy monitoring system.
We provide support for using the tools of our data services.
Our team of experts is available whenever you need assistance.
“Switching to metered billing cut our water expenses significantly. The real-time dashboard is a game changer!”
This is an example
Example
Discover how a mixed-use property in Dubai optimised its heating system with intelligent heat cost allocation - reducing costs, increasing efficiency and ensuring fair billing for all residents.
A London apartment complex redesigned its heating system and dramatically reduced tenant complaints by 80% through accurate and transparent billing.
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Noteworthy technology acquisitions 2021
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Heat metering is a technology used to measure the amount of thermal energy consumed by a building's heating system. It works by installing sensors and meters that monitor the flow of hot water or steam through the system. These devices collect real-time energy usage data, which is then transmitted for analysis and accurate billing. Data is sent automatically on set days, so you always have the latest information.
By recording the exact amount of heat used, heat metering enables property owners to monitor energy consumption, identify inefficiencies and optimise their heating system for improved performance.
The compact, durable design includes a long-lasting battery, so it can be used for a long time without needing maintenance. These meters can be used with smart building systems to make it easy to manage energy use and meet European measurement directives.
Heat metering offers a significant improvement in accuracy over traditional billing methods. While traditional systems often rely on estimates or indirect calculations, modern heat metering uses advanced sensors and digital communications to provide accurate, real-time data on energy consumption. This improved accuracy means that billing is based on actual usage rather than estimated consumption, resulting in fairer and more transparent charges. In addition, the detailed insights provided by accurate metering can help users identify areas for energy savings and system optimisation.
Heat metering requirements vary by region and are subject to local regulations. In many areas, heat network regulations require heating energy to be accurately metered and billed. Landlords and property managers are often responsible for ensuring compliance by installing the latest metering technology in new buildings or retrofitting in older properties.
Unlikely. Rather than increasing costs, heat metering typically encourages more efficient energy use, which can lead to lower heating bills. By providing detailed information on actual energy consumption, these systems empower users to change their behaviour and reduce waste. When billing is directly linked to usage, energy conservation becomes more achievable and cost savings often result from more conscious consumption. While individual results may vary depending on habits and system efficiency, the overall trend is that efficient heat use, guided by accurate metering, helps keep costs in check.
In the event of a heat meter malfunction, ista has established protocols to ensure minimal disruption. Also, regular maintenance and periodic system checks are part of our service to prevent downtime. Should a fault occur, customers can expect prompt assistance, including rapid repair or replacement to restore accurate monitoring. This proactive approach ensures continuity of service, reliable billing and compliance with all regulatory standards, while minimising any inconvenience to the residents.
The reaction to tenants who refuse to be metered depends on local legislation and the specific terms of the tenancy agreement. In regions where heat metering is mandatory, compliance is usually required and landlords may need to enforce metering to comply. It's advisable to consult local guidelines and seek legal advice to deal with such situations appropriately.
Residents can monitor their energy consumption through ista's personalised energy portal, MY ista. This platform allows users to easily view their consumption data, account details and pay bills from one convenient location, providing full transparency and control over energy usage.
Find more information on My ista here.
Absolutely, ista's modern heat metering systems are designed with versatility in mind and can be integrated with a wide range of existing heating installations. Whether your property uses a centralised heating system or individual unit heaters, these meters can be retrofitted with minimal disruption. Installation procedures are generally non-invasive, ensuring that older systems can benefit from the improved accuracy and efficiency that heat metering offers. This compatibility makes it easier for property owners to upgrade their monitoring capabilities without having to completely overhaul their heating infrastructure.
All metering data is protected under GDPR and regional data protection laws. Specify content according to country
Our tailored services help you save energy and costs, simply and sustainably.
Streamline billing for heat and water consumption with our integrated solutions, ensuring accurate, timely invoicing while reducing administrative efforts for property managers and residents.
Consumption-based billing with ista optimises the process of operation billing for property owners and managers and provides residents with a accurate and easy to understand billing.
Secure and hassle-free energy data exchange service made for your business: fast, accurate, and integrated.
