A scalable and flexible solution: We support utility providers and property managers centralise data, detect issues early, and optimise building performance.
In a smart building or utility network, knowledge is power –and remote connectivity puts that knowledge at your fingertips.
ista’s state-of-the-art solution enables automated meter data collection across entire building portfolios or district networks, no matter the meter brand, communication protocol, or building type.
With all your energy data centralised and accessible in real time, you can monitor performance, detect inefficiencies, and make timely decisions that reduce costs, improve service, and eliminate blind spots. Whether you're a utility provider or a property manager, ista helps you move from reactive problem-solving to proactive optimisation.
Optimising the network through intelligent data analysis.
Save time and increase operational efficiency for your properties with transparent energy consumption visibility.
Gain control over your energy costs with real-time insights.
Many utility providers and property managers face the same challenge: how to combine disparate data from different meter brands into one clear, actionable system. With each manufacturer typically offering its own proprietary software, gaining a full overview across buildings or portfolios has long been a fragmented, time-consuming task.
That’s where ista comes in. Our remote connectivity solution is fully meter-agnostic and scalable, enabling seamless collection and centralisation of data – regardless of the meter brand, protocol, or utility type. Using secure gateways and interface units like M-Bus masters or LoRaWAN hubs, we connect all meters in your network to a single, cloud-based platform.
Meter readings are captured automatically and transmitted at defined intervals, giving you near real-time visibility across your entire infrastructure. From automated billing and energy reporting to performance diagnostics and leak detection, ista transforms isolated data points into a comprehensive, centralised source of insight.
ista’s platform is designed to adapt to the complexity of real-world building systems. We support all major communication protocols, including LoRaWAN for wireless, long-range data transfer and M-Bus for reliable wired networks. Whether in a single tower or across an entire utility grid, our system can integrate with mixed meter types, communication modules, and building environments.
By consolidating scattered readings into one transparent data stream, we eliminate the gaps in visibility that slow down decision-making. The result? A smarter, more connected infrastructure that’s ready for reporting, billing, and optimisation – without the need to replace your existing meters.
Apart from providing instant access to consumption data, the system is the foundation for issuing fair, usage-based bills backed by verified data, thereby improving tenant satisfaction.
With a centralised platform in place, utility providers and property managers gain access to up-to-date consumption data across every meter and building in their network. This continuous data stream enables precise monitoring of performance indicators like flow, return temperature, and consumption trends – empowering operators to identify inefficiencies instantly and respond proactively. The result is better-informed decision-making, improved energy distribution, and optimised system performance.
As new buildings and meters are added, the ista platform scales with ease – ensuring long-term flexibility and investment protection. Backed by a qualified technical team with a proven track record in delivering large-scale retrofit and smart metering projects across the UAE, ista ensures that even the most complex deployments are handled efficiently, professionally, and with full transparency.
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By combining our one-stop solutions with the innovative technology in our appliances, managing your energy consumption has never been easier. Our wireless ista ecosystem integrates water meters, cooling meters, and indoor air quality sensors to provide precise and reliable consumption tracking for each unit. Our experts are happy to advise you on the best combination of tools to optimize efficiency and savings.
The collected data is visualised in state-of-the-art applications, allowing them to optimise their network, track their monthly consumption in real time, monitor usage trends and identify potential savings. This ensures full transparency and encourages more responsible energy use.
Also benefit from our web portal, which allows them to manage all their property information centrally. With just a few clicks, invoices can be verified and legal requirements met.
From inquiry to implementation – our mission is to create smart, one-stop solutions that make your life easier. We are here for our customers every step of the way and offer 24/7 customer support.
Our experts review the existing building infrastructure and recommend the best metering solution for accurate and efficient remote data collection.
Our advanced meters and communication systems can be installed with a minimum of disruption (depending on the existing conditions).
Automated data collection securely transfers real-time usage information to a centralised system, eliminating the need for on-site visits.
Utility providers and property managers can access clear, real-time consumption information through an intuitive digital platform.
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Discover how a mixed-use property in Dubai optimised its heating system with intelligent heat cost allocation - reducing costs, increasing efficiency and ensuring fair billing for all residents.
A London apartment complex redesigned its heating system and dramatically reduced tenant complaints by 80% through accurate and transparent billing.
Smart metering refers to the use of digital meters that automatically record and transmit consumption data for utilities like cooling, water, or electricity. Unlike traditional meters, smart meters don’t require manual readings, they communicate wirelessly or through wired networks to a central system. This enables real-time monitoring, automated billing, and better control over consumption for both property managers and residents.
Remote data collection is made possible through IoT-enabled meters and communication gateways installed throughout the building or utility network. These devices automatically send usage data – typically every 2 hours – to a cloud-based central platform via secure protocols like LoRaWAN or M-Bus. From there, the data can be accessed, analysed, and used for billing, diagnostics, or performance monitoring—all without the need for on-site visits.
Remote connectivity means that meter readings are collected automatically and transmitted to a central platform without manual intervention. It enables real-time or scheduled data collection from multiple meters across different buildings, giving you full visibility and control over your utility infrastructure from anywhere.
Yes. ista’s solution is fully meter-agnostic, meaning it works with all major meter brands and models. Whether you have a mixed-meter environment or are adding new meters over time, we can integrate them into a single, unified platform – no brand lock-in, no unnecessary replacements.
Our platform supports LoRaWAN® for long-range, low-power wireless communication, as well as M-Bus for reliable wired networks. Both options are secure, scalable, and well-suited for dense urban environments and multi-building portfolios.
Meter data is typically collected every 2 hours, but this interval can be adjusted based on your operational needs. The result is a near real-time view of your energy consumption and system performance—allowing for faster, more informed decisions.
Not necessarily. Our system is designed to integrate with existing infrastructure, so in many cases, your current meters can be connected to our platform via LoRaWAN or M-Bus. This reduces costs, avoids downtime, and extends the value of your original investment.
ista’s remote connectivity solution is highly flexible. It’s ideal for residential towers, commercial buildings, mixed-use developments, and even district-level utility networks. Whether you manage five units or five hundred, the system scales to match your needs.
With extensive experience in the UAE, ista has a proven track record of delivering complex retrofit and utility data projects. Our technical team handles every step, from system design and integration to on-site execution and training. We ensure your project runs smoothly, on time, and with minimal disruption to your operations.
Our custom solutions are designed to help our clients reduce their environmental impact, improve health and safety in their buildings, and save energy costs.
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