DevOps – Grafana Cloud (Mid/Senior)

Location: Gliwice / Hybrid (50/50) Language Requirements: English & Polish Team: International, cross-functional Type: Full-time (employment contract)

About the Role

We're looking for an DevOps/Observability Engineer with deep expertise in Grafana Cloud and a passion for automation, performance monitoring, and system transparency. In this role, you’ll be responsible for building and maintaining observability solutions that provide key insights into the performance and health of our systems. You'll work closely with application and operations teams across our international organization.

Your Mission 

  • Develop and maintain our Grafana Cloud observability platform. 

  • Automate the provisioning of dashboards, alerts, and data sources across environments. 

  • Collaborate with application and operations teams to ensure seamless monitoring and incident response. 

  • Promote observability best practices, reusable solutions, and knowledge sharing across teams. 

Key Responsibilities 

Grafana Cloud & Observability Platform 

  • Setup and customize Grafana Cloud, including dashboards, alerting, and notification channels. 

  • Manage data sources such as Prometheus and Loki. 

  • Implement Alloy for metrics, logs, and traces. 

  • Maintain and improve dashboards for performance tuning, anomaly detection, and capacity planning. 

DevOps, CI/CD & Automation 

  • Automate observability configurations using Ansible/AWX, GitLab CI, and Terraform. 

  • Integrate Grafana into CI/CD pipelines for seamless delivery. 

  • Script in Bash and Python to enhance platform capabilities. 

  • Use REST/Grafana HTTP API for provisioning and customization. 

Security & Access Management 

  • Configure RBAC, handle secrets securely, and integrate with OAuth/SAML providers. 

  • Ensure secure and scalable access to observability tooling. 

Collaboration & Knowledge Sharing 

  • Partner with developers, SREs, and stakeholders to design and evolve observability standards. 

  • Create documentation, reusable dashboard templates, and training materials. 

  • Stay up to date with the latest Grafana Cloud features and trends. 

Key Competencies 

  • Grafana Mastery: End-to-end expertise in configuring, automating, and managing Grafana Cloud. 

  • Observability Mindset: Strong understanding of metrics, logs, and traces, and their value in operations. 

  • Automation-first Approach: Hands-on experience with infrastructure as code, scripting, and CI/CD pipelines. 

  • Performance Analysis: Ability to analyze system health and detect anomalies. 

  • Security Awareness: Solid grasp of RBAC, secrets management, and identity integrations. 

  • Collaborative Communicator: Comfortable working across teams in a distributed, international environment. 

  • Continuous Learner: Keen interest in monitoring technologies and best practices. 

 

Nice to Have 

  • Experience with Tempo (distributed tracing) and k6 (performance/load testing) 

  • Knowledge of Azure EventHub and its integration with observability platforms 

  • Exposure to Microsoft Teams–Grafana integrations 

Why Join Us? 

  • Work in a high-impact role at the heart of infrastructure observability. 

  • Join an international team where knowledge-sharing and automation are key. 

  • Influence the monitoring strategy and shape how systems are observed and improved. 

  • Be part of a culture that values transparency, customer-centric thinking, and technical excellence. 

  • A dynamic international environment with flat hierarchies. 

  • Opportunities for personal and professional growth. 

  • The chance to shape the future of business analysis at ista. 

  • A hybrid working model with flexible arrangements 

  • Regular Certified Training – We invest in your professional growth  

  • Opportunities to Attend IT Conferences (including international ones) – stay updated with the latest trends  

  • Access to E-Learning Platforms – learn at your own pace  

  • Language Classes + Access to Language E-Learning Platform – enhance your language skills  

  • Comprehensive Benefit System – A wide range of perks for you  

  • Private Medical Care – we care about your health  

  • Group Insuranceproviding additional security  

  • Sports Card – enjoy an active lifestyle  

  • Regular In-Office massage sessions – take care of your health and relax while at work  

  • Budgets for Team Integrations – We build strong team relationships  

  • Comfortable Office with private Parking in the Heart of Gliwice – work in a convenient and well-connected location  

Interested?

We look forward to receiving your application!