The picture shows a woman sitting peacefully on her couch and looking at her phone while smiling. background of the picture ist slightly blurred but you can still distinguish is a white modern kitchen with a white stone wall. On the stone wall are two simple shelves with food containers and to the right of them on the wall is an extractor bonnet. On the right-hand side of the picture, three wall cabinets can be seen, two of which have glass fronts. Underneath you can see a counter with two white chairs. On the counter is a vase with decorative flowers. In the foreground you can see the upper part of a light grey couch on which an elderly lady is sitting. She has a grey bob, black glasses and is wearing a blue shirt and light blue jeans. The lady is smiling at her mobile phone she is holding in her hand, with which she can easily and conveniently use ista's SmartPay option.

Direct billing

Transform your billing process with direct billing.

Streamline operations, enhance accuracy.

Get in touch with us

Your benefits at a glance:

All-in-one billing service

Test lkmnläknä

Accurate & transparent billing

Easy web portal access

Be compliant with regulations

Facing complex billing challenges? Discover Direct Billing.

In the rapidly evolving sector of residential real estate, staying compliant with new energy regulations and managing utility costs efficiently can be daunting.

The Direct Billing service of ista provides a seamless solution by handling all aspects of energy and utility billing directly with residents, ensuring compliance and reducing administrative burden.

The right solutions for easy billing with Direct Billing.

Residents

Gain control over your energy costs with real-time insights.

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Landlords

Ensure compliance with laws and regulations and simplify your heat cost management.

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Efficient billing, streamlined management.

Our Direct Billing service takes the hassle out of utility cost allocation by managing direct interactions with tenants. From accurate cost distribution to handling inquiries, we ensure your energy billing is both transparent and compliant, freeing up your resources to focus on core management tasks.

Experience billing simplicity and compliance with every transaction.

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Benefits of Direct Billing with ista.

With ista, experience a blend of technology and service excellence that transforms your approach to utility billing, optimizing costs and compliance simultaneously.

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All-in-one billing service: From meter installation to final billing, experience a comprehensive, hassle-free service
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Easy web-portal access: Gain real-time access to billing information through our user-friendly 'Kaltmiete-Webportal'.
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Regulatory compliance: Stay ahead of legal complexities with our expertise in 'HeizKG' and 'Energieeffizienzgesetz' compliance.
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Query resolution: Provide immediate responses to tenant billing inquiries, enhancing resident satisfaction.

Our smart & future-proof devices for a smoother billing process.

Combining our one-stop solutions with innovative technology in our devices, managing your water consumption billing has never been easier. Find out more about the devices that can boost the ista eco-system in your property.

Pozadie je zafarbené na tmavomodro a na pravej strane je vodomer ista.

Water Meter

Smart hot and cold-water meter.

Wired System (M-Bus)

Effortlessly monitor all meters.

Obrázok dátovej zbernice na diaľkový odpočet.

Wireless system (Radio)

Simplify your metering process.

MY ista

Your personal energy portal.

Facts & figures

6,300 employees

20 countries

3.7 mil. t CO₂ emissions avoided

43 mil. radio devices

14 mil. utilisation units

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Frequently asked questions

Discover more innovative solutions to transform your property.

Our custom solutions are designed to help our clients reduce their environmental impact, improve health and safety in their buildings, and save energy costs.