The picture shows a woman sitting peacefully on her couch and looking at her phone while smiling. background of the picture ist slightly blurred but you can still distinguish is a white modern kitchen with a white stone wall. On the stone wall are two simple shelves with food containers and to the right of them on the wall is an extractor bonnet. On the right-hand side of the picture, three wall cabinets can be seen, two of which have glass fronts. Underneath you can see a counter with two white chairs. On the counter is a vase with decorative flowers. In the foreground you can see the upper part of a light grey couch on which an elderly lady is sitting. She has a grey bob, black glasses and is wearing a blue shirt and light blue jeans. The lady is smiling at her mobile phone she is holding in her hand, with which she can easily and conveniently use ista's SmartPay option.

SmartPay prepayment billing

SmartPay – The smarter choice for digital metering and billing.

Take control of your residential management with our real-time billing system integrated with SmartPay equipment.

Get in touch with us

Your benefits at a glance:

Wireless smart-tech solution

24/7 access via MY ista webportal

Multiple payment options

Nationwide support for all your needs

Streamline your billing process with SmartPay prepayment billing.

Revolutionize your billing system with our state-of-the-art technology that fully supports SmartPay equipment. Our system empowers you to take charge of managing each Resident with ease and precision.

Whether it's credit billing, PAYG, or pre-payment, our structured and agreed credit management process ensures reliability and efficiency every step of the way. Enjoy unparalleled credit control and let our system do the heavy lifting for you.

The right solutions for easy billing with SmartPay integration.

Residents

Gain control over your energy costs with real-time insights.

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Landlords

Ensure compliance with laws and regulations and simplify your heat cost management.

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Property Managers

Save time and increase operational efficiency for your properties with automated billing.

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Housing Cooperatives

Benefit from automated collection and reporting of consumption data for rental units.

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All account information in one place with MY ista webportal.

With full access to account details available 24/7 on any smart device, users can make payments, view account history, and contact ista anytime, anywhere. Plus, with the ability to top-up meters at PayPoint locations, the myista portal ensures an efficient and seamless billing experience like never before. The best part? Our portal adapts to each user's specific billing needs, eliminating the need for any additional equipment installation other than the control unit. This translates to significant savings on capital expenditure - a win-win for both landlords and tenants.

Ready to take control of your billing process?

Upgrade to ista's SmartPay-supported real-time billing system.

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Revolutionize your payment process with ista.

Our innovative platform revolutionizes the way you handle expenses, streamlining the entire process and saving you valuable time and resources. Don't let outdated payment methods hold you back any longer. Join the ista SmartPay revolution today and experience the future of payment processing.

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24/7 access to all account information via MY ista webportal
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Easily update any account details
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View your energy consumption and access all your bills online
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Make payments conveniently online
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Automatic debt prevention management

Our smart & future-proof devices for a smoother billing process.

Combining our one-stop solutions with innovative technology in our devices, managing your water consumption billing has never been easier. Find out more about the devices that can boost the ista eco-system in your property.

Wired System (M-Bus)

Effortlessly monitor all meters.

Obrázok dátovej zbernice na diaľkový odpočet.

Wireless System (Radio)

Simplify your metering process.

MY ista

Your personal energy portal.

Facts & figures

6,300 employees

20 countries

3.7 mil. t CO₂ emissions avoided

43 mil. radio devices

14 mil. utilisation units

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Frequently asked questions

Discover more innovative solutions to transform your property.

Our custom solutions are designed to help our clients reduce their environmental impact, improve health and safety in their buildings, and save energy costs.