Heat & water billing

Centralized allocation of costs for heat, water and other services.

Ensure fair and lawful billing of heat, water, and costs for your home with ista. Metering, energy billing, and comprehensive services for apartment buildings.

Your benefits at a glance:

Benefits that property managers, owners, and apartment users will appreciate.

Experience

Take advantage of our many years of experience in energy measurement and billing.

Legislation

We ensure compliance with all applicable laws and regulations.

Transparency

We clearly document all agreements and procedures.

Customer service

We provide fast and secure data transfer, specifically tailored to your formatting needs.

Up-to-date, modern solutions

Our ista cloud solutions for data transfer use state-of-the-art technology.

Allocation of heating and water costs from ista.

The cost allocation service provided by ista guarantees you a fair and lawful distribution of costs for heating, hot and cold water, and ancillary building costs. Our solution meets all legislative requirements and provides clear, transparent, and easily understandable documentation for owners, property managers, and individual apartment users.

Professional billing of energy and services.

At ista, we know that energy efficiency and accurate energy metering and billing will continue to be key issues in the future. That is why efficient consumption management and transparent billing are among our top priorities.

We will help you choose the most advantageous billing method and suitable equipment for data collection and recording. Our services include a thorough analysis of the property, which will provide you with accurate data for correct and fair billing based on current information.

How does cooperation with ista work?

  1. We analyze the structure of your building and map out the energy distribution and layout of user units.
  2. We design the optimal technical equipment and agree on the scope of services.
  3. We record all necessary data and continuously update changes (e.g., tenants, appliances, or billing periods).
  4. We  prepare energy and cost bills regularly, based on the current data.
  5. We deliver the results in the form of your choice – electronically or in printed form.

Related technologies

By combining our comprehensive solutions with innovative technology in our devices, billing for water consumption has never been easier.

Heat cost allocator

Allocate heating costs with precise accuracy.

Heat meter

Monitor and record heat energy usage effectively.

Radio system

Flexible, efficient wireless metering connectivity.

ista24

Modern solutions for building management.

EcoTrend

Empower residents with transparent energy insights to drive energy efficiency and enhance sustainability by reducing CO₂ emissions.

Facts & figures

6,300 employees

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20 countries

3.7 mil. t CO₂ emissions avoided

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43 mil. radio devices

14 mil. utilisation units

FAQ

Effective property management thanks to ista solutions.

Our services give you control over building management, with an emphasis on accuracy, reliability, and compliance with all legal requirements.

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Leakage detection

Automated leakage monitoring to avoid any costly water damage.

The picture shows a middle-aged man working in a workshop or studio. He has dark hair, wears glasses and his face is framed by a full, well-groomed grey beard. He wears a dark blue denim shirt and smiles broadly.The man is leaning over a large work table while holding a smartphone in his left hand looking at ista’s operating cost billing and making notes on the paper with his right hand. There is an open laptop on the table in front of him. Next to the laptop is a blue coffee cup.The background of the workshop is blurred, but you can recognise shelves and tools that indicate a manual or creative activity. The light streaming in from the right through a window illuminates the scene and creates a warm, inviting atmosphere.The man appears focussed and content, which is conveyed by his smile and relaxed posture.

Operating cost billing

Consumption-based billing with ista optimises the process of operation billing for property owners and managers and provides residents with a accurate and easy to understand billing.