ista connect provides residents with complete transparency regarding their heat and water consumption. Track usage in real time, compare different time periods and make informed decisions to save up on your energy costs, all via the app on your smartphone, tablet or computer.
Energy costs in Italy keep rising, leaving many residents wondering: 'Why am I paying so much?' and 'When did I use so much energy?' While prices cannot be controlled, consumption habits can.
ista connect is a smart, user-friendly portal that turns data into insight. It allows users to view their real-time heat and water usage on any device, track their usage patterns and discover new ways to save energy and money.
ista connect gathers consumption data directly from ista’s heat and water meters and makes it instantly accessible online.
Residents can view their usage in real time, compare it with previous periods, and receive notifications or customized reports. Administrators and landlords gain transparency across all units, allowing them to detect irregularities early and support responsible energy use.
Fully aligned with Italian regulations on energy and water consumption monitoring, ista Connect ensures that every resident can track and adjuts manage their own consumption independently — promoting efficiency and sustainability.
Overview of consumption data for up to 3 years
Access to all data from smartphones, tablets, or PCs
Detailed breakdown of consumption by year, month, week, room, or device
Monitor multiple properties or units from one account
Personalised reports and comparisons
Automatic updates about unusual consumption trends
Seamless integration across heat, water, and cost allocation systems
Secure and GDPR-compliant data storage
Measure your energy consumption accurately without any upfront investment. By renting ista heat allocators, we ensure the proper functioning of the measuring instruments for the entire duration of the contract. Rental costs can be distributed among residents in a transparent and compliant manner.
ista connect has a white label option, meaning it can be fully customised with your company’s logo, colours, and dedicated platform access, as well as personalised dashboards and reporting views — creating a seamless digital experience for your residents and partners.
The white-label version lets you offer a professional, branded portal. This strengthens your relationship with clients while keeping data management and technical operations securely handled by ista.
With more than 60 years of experience in energy management and metering, ista combines technological innovation with regulatory expertise. Our solutions are trusted by millions of residents and property managers across Italy and Europe.
ista connect is part of our fully integrated ecosystem of smart metering services — ensuring data accuracy, transparency and compliance with D. Lgs. 102/2014 and D. Lgs. 73/2020.
And if questions or issues arise, ista’s local experts are always available to provide fast, reliable support.
Yes. The portal is fully optimised for all devices. You can check your heat and water consumption at any time from your smartphone, tablet, or computer.
Absolutely. ista connect allows you to generate and download detailed reports customised by period, room, or device, making it easy to track your usage and identify savings potential.
Under Italian law (D.Lgs. 73/2020), consumption data must be made available at least every two months. ista connect goes further by providing real-time updates whenever data is transmitted from your meters.
Yes. Users who own or manage multiple apartments can access all units from a single account, ensuring a complete overview of all consumption data.
ista ensures full GDPR-compliant data handling. All information is transmitted in encrypted form, stored in certified European data centres, and accessible only to authorised users.
