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Kaltmiete Portal

Kaltmiete Portal - Your direct link to clarity in billing.

Access your bills anytime, anywhere.

Your benefits at a glance:

Instant bill and payment overview

Electronic PDF billing statements

SEPA direct debit ready

24/7 access to your account

Streamlined Residential Billing with the Kaltmiete Portal

The Kaltmiete Portal offers a direct and straightforward solution to managing residential bills, bringing convenience and clarity directly to residents' fingertips.

By providing instant access to billing statements and annual invoices electronically, it reduces the hassle associated with traditional billing methods. Residents gain the ability to review detailed cost breakdowns anytime, promoting transparency and aiding in financial planning. Additionally, the portal's user-friendly design and the ability to manage account details online enhance user engagement and satisfaction, making it an indispensable tool for modern residential management.

Your billing, simplified with the Kaltmiete portal of ista.

Our Kaltmiete Portal transforms how residents interact with their bills. Offering electronic delivery of detailed billing statements and the ability to handle billing inquiries online, the portal ensures that all your billing needs are met efficiently and securely. From accessing real-time account updates to managing transactions, the Kaltmiete Portal provides a comprehensive billing management system designed to ease the life of every resident.

Instant document access

View and download billing documents anytime for full control.

Real-time financial transparency

Gain immediate insights into your billing and payment history.

Eco-friendly billing

Contribute to environmental sustainability with paperless billing solutions.
The picture shows a relaxed scene in which an elderly woman is sitting comfortably on the floor. She is turned sideways to the camera and leaning slightly backwards against a white cupboard. Her right arm is bent while she holds the tablet in both hands and touches the screen with the fingers of her right hand. The woman is wearing glasses with red frames and a blue and white striped shirt. Her hair is short and blonde and she smiles as she looks at the tablet. There are several green plants in pots in the background. The largest plant is at the top left of the picture, right next to a window. This window allows warm, natural light to stream into the room, creating a cosy and bright atmosphere. Further left in the picture, closer to the foreground, a smaller plant can be seen, which is slightly out of focus and contributes to the warm atmosphere. To the right of the woman, in the background, other blurred plants can be seen, giving the room a fresh and lively look. These plants are at different heights and distances from the camera, adding depth to the image. The woman is sitting in a slightly bent position, with her legs drawn up and crossed. The overall effect of the room is inviting and cosy, which is enhanced by the warm light and the green plants.
Direct billing

Seamlessly manage your bills – Discover direct billing today!

Ensure accuracy and convenience in every transaction with our integrated billing solutions.

Discover more

Facts & Figures

6.300 employees

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20 countries

3,7 mil t CO₂ emissions avoided

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43 mil radio devices

14 mil utilisation units

How does it work?

The Kaltmiete Portal leverages cutting-edge web technologies to provide a seamless user experience in managing utility bills and payments. At its core, the portal hosts a secure, scalable platform that integrates with ista’s billing systems, allowing for the instantaneous electronic delivery of documents such as monthly and annual statements as PDFs. Users can access detailed accounts of their energy and water usage, view current and past bills, and manage their account settings, including issuing direct debit mandates directly through the portal. Updates to the account are reflected in real time, ensuring that users have access to the most current information at all times, thereby enhancing decision-making and financial planning.

 

Technical features

  • Electronic PDFs for annual and monthly bills
  • Daily updated customer account insights
  • Overview of credit balances and payments
  • Notifies changes via direct billing portal
  • Enables direct SEPA debit mandates

 

Frequently asked questions

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