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From audit to implementation, our Energy Conservation Measures are backed by transparent Measurement & Verification that stands up in audits, tenders and disputes - with government‑verified proof and full lifecycle accountability behind every claim.
If you are responsible for government assets, a super‑ESCO programme or a large portfolio, you live with the consequences when:
- Savings claims collapse under independent audit
- Contractors deliver in Year 1 then disappear
- Design, installation and MV are split across vendors, with no single owner
- Performance contracts miss targets and expose you to budget and reputational pressure
So the real question is not “who can do the retrofit?” It's “who will stand behind the outcome?”
ista ME is the only regional provider that combines certified ESCO delivery with deep metering expertise - meaning we own both the performance guarantee and the measurement system behind it.
What sets us apart:
1. Certified ESCO + metering specialist - we design, install, and measure under one contract
2. Independent, auditable MV - our verification is built on real meters, not modelled assumptions
3. Full lifecycle accountability - from energy audit to retrofit, commissioning & long-term performance monitoring
4. Government-ready delivery - aligned to DEWA, RSB and DoE evaluation frameworks
5. No handoffs - the team that wins the tender is the team that delivers and operates
No conflict of interest. No vendor self-reporting.
1. Energy Audit
ASHRAE Level 1, 2, or 3 — a transparent, independently defensible baseline that forms the foundation of every performance guarantee.
2. Project Design
A tailored energy conservation plan covering HVAC, lighting, cooling, and controls — specified for your building, not a generic template.
3. Supply & Installation
Certified teams manage procurement, installation, and commissioning across all systems with minimal disruption.
4. Measurement & Verification
Real-time data from MID-approved meters feeds our MDMS platform — producing independently auditable savings reports aligned to IPMVP protocols.
5. Performance Guarantee
Contractually guaranteed savings with clear payback periods, budget certainty, and transparent reporting. If targets are missed, we’re accountable.
6. Long-Term Operations
We don’t exit after commissioning. We monitor, optimise, and report — year after year — ensuring guaranteed savings are maintained and verified.
From first audit to final kilowatt. One partner. One SLA.
End-to-end energy management is one of the core pillars of our UAE business at ista, and it goes far beyond audits and consultancy. We provide a comprehensive in-house service – covering everything from strategy and data to hardware installation and reporting.
It is this full-cycle approach that sets us apart. Unlike most ESCOs, who rely on third parties for metering and monitoring, ista combines energy performance contracting with decades of experience in smart metering, data analytics, and utility billing. This means our clients benefit from deeper insights, greater accuracy and smoother operations at every stage. The result? Buildings that are smarter, greener, and more cost-efficient.
With ista, you gain a trusted, ESCO-certified partner to manage every aspect of your building’s energy performance – efficiently, transparently, and in full alignment with the UAE’s clean energy vision. Our energy management services include:
Energy Performance Contracting (EPC) is a results-driven financing model that allows building owners to implement energy-saving upgrades without upfront investment. It begins with a detailed energy audit, where ista identifies opportunities to reduce consumption through measures like AC optimization, lighting retrofits, or pump upgrades. Once the Energy Conservation Measures (ECMs) are defined, the initial implementation costs are financed – typically through a green fund or financial institution. The key to the model is that the investment is repaid using the savings generated by the improvements themselves.
Throughout the contract period, ista guarantees the performance of the measures, continuously monitors energy consumption, and verifies that the projected savings are being achieved. After the repayment period, all savings go directly to the building owner, delivering long-term cost reductions and improved energy efficiency. This model significantly lowers financial risk while ensuring measurable, contractually secured outcomes.
By combining our one-stop solutions with the innovative technology in our appliances, managing your energy consumption has never been easier.
Meet your energy mandates with independently verified savings — not vendor-claimed percentages. ista ME’s DEWA-aligned MV methodology satisfies the most rigorous public-sector evaluation criteria.
From inquiry to implementation – our mission is to create smart, one-stop solutions that make your life easier. We are here for our customers every step of the way and offer 24/7 customer support.
From inquiry to implementation – our mission is to create smart, one-stop solutions that make your life easier. We are here for our customers every step of the way and offer 24/7 customer support.
Our experts review your property's energy profile and recommend the best energy saving measures to reduce your carbon footprint and meet your targets.
Our advanced technologies have reduced energy consumption in a variety of buildings and environments and we have a track record in providing you these solutions from A to Z.
With deep experience in energy infrastructure and connected hardware, our experts take care of your system throughout its lifecycle, ensuring smooth operation and minimal downtime.
Our team continuously measures and validates performance data to ensure the guaranteed energy savings are achieved. Results are transparently documented and independently verified by the Super ESCO.
A Super ESCO is a government-established entity that develops and manages the energy efficiency market by coordinating with private ESCOs. In Dubai, the official Super ESCO is Etihad Energy Services Company (Etihad ESCO), created by DEWA under the guidance of the Dubai Supreme Council of Energy (DSCE). Its role is not to compete with private ESCOs, but to oversee large-scale retrofit programs, set standards, and facilitate access to financing. Etihad ESCO leads the building retrofit initiative under Dubai’s Demand Side Management (DSM) strategy and ensures alignment with national energy efficiency goals.
As a certified and RSB-accredited ESCO, ista guarantees savings through Energy Performance Contracts (EPCs). These contracts are structured around detailed pre-project energy audits and savings calculations. We use international Measurement and Verification (M&V) protocols—such as the IPMVP (International Performance Measurement and Verification Protocol)—to track performance. The savings are contractually defined and monitored throughout the project duration to ensure the agreed results are achieved.
In the EPC model, the ESCO—such as ista—assumes the performance risk. If the guaranteed savings are not met, the ESCO is financially responsible for covering the shortfall, as outlined in the contract. This may involve compensation, technical adjustments, or extending the performance period. All savings are transparently verified using established Measurement and Verification (M&V) protocols throughout the project duration.
That’s why it’s essential to choose an experienced and accredited ESCO partner. With over 60 years of international expertise and a strong local presence in the UAE, ista offers both the technical capability and long-term reliability needed to deliver on performance guarantees with confidence.
The Dubai Green Fund (DGF) is a government-backed initiative that promotes investment in green and sustainable projects across the UAE. As the first specialised green investment fund in the MENA region, it supports Dubai’s long-term sustainability vision and clean energy strategies. The fund allocates up to AED 100 billion to support short- and long-term financing for green infrastructure and energy efficiency initiatives.
The DGF is not open to direct public applications from individual businesses or property owners. Instead, access to its financing is typically facilitated through strategic partnerships, particularly via Etihad Energy Services Company (Etihad ESCO)—Dubai’s government-established Super ESCO operating under the Dubai Electricity and Water Authority (DEWA).
Etihad ESCO collaborates with certified Energy Service Companies (ESCOs) to design and implement energy-saving projects in existing buildings. These ESCOs also work with financial institutions to structure performance-based funding models aligned with the DGF’s objectives.
Building owners or facility managers interested in accessing green financing should engage a certified ESCO—such as ista. The ESCO conducts a comprehensive energy audit, develops a savings proposal, and works with Etihad ESCO and affiliated financial partners to arrange the required financing. This enables clients to implement energy-saving measures without the need for upfront capital, with repayments typically covered by the guaranteed savings achieved over time.
The Dubai Integrated Energy Strategy 2030 (DIES) was launched in 2010 and deployed in 2011. It sets the strategic direction for Dubai’s long-term energy future by ensuring a secure, sustainable, and diversified supply of energy—while significantly improving demand efficiency across water, electricity, and transportation fuels.
The strategy is governed by the Dubai Supreme Council of Energy (DSCE), which is responsible for policy development, planning, and coordination with relevant authorities and energy stakeholders. The DSCE’s mission is to support Dubai’s economic growth through reliable energy supply and efficient usage—while protecting the environment and promoting long-term sustainability.
The strategy’s vision is clear: Dubai as a global role model for energy security and efficiency. Its goals include rationalizing energy use, ensuring environmental sustainability, diversifying energy sources, and optimizing governance across all DSCE-affiliated entities. A major part of the DIES is the Demand Side Management (DSM) strategy, which includes building retrofits, green building codes, and public-sector efficiency programs—all aimed at reducing energy and water consumption by 30% by 2030.
Launched in November 2015 by His Highness Sheikh Mohammed bin Rashid Al Maktoum, the Dubai Clean Energy Strategy 2050 sets out a bold vision: to produce 75% of Dubai’s energy needs from clean sources by 2050 and become a global hub for clean energy and the green economy.
The strategy is built on five strategic pillars:
Through this strategy, Dubai aims to become the city with the lowest carbon footprint in the world, setting a benchmark for sustainable urban development globally.
Our custom solutions are designed to help our clients reduce their environmental impact, improve health and safety in their buildings, and save energy costs.
Consolidate all your utility services into one streamlined billing system, simplifying payments and reducing administrative efforts for both property managers and end-users.
Transform your existing systems with our retrofit solutions, designed to improve efficiency, sustainability, and performance without the need for full system replacements.
