Your certified ESCO partner in the UAE.
From audit to implementation, our Energy Conservation Measures are backed by transparent Measurement & Verification that stands up in audits, tenders and disputes - with government‑verified proof and full lifecycle accountability behind every claim.
Why choose our ESCO Solutions & Services?
Be energy efficient & cut costs
Be eco-friendly & reduce CO2 footprint
Profit from guaranteed savings model
Partner with one of the few full-service ESCOs in the UAE
Ensure full compliance with authority guidelines
Energy projects that look good on paper often fall short in practice.
If you are responsible for government assets, a super‑ESCO programme or a large portfolio, you live with the consequences when:
- Savings claims collapse under independent audit
- Contractors deliver in Year 1 then disappear
- Design, installation and MV are split across vendors, with no single owner
- Performance contracts miss targets and expose you to budget and reputational pressure
So the real question is not “who can do the retrofit?” It's “who will stand behind the outcome?”
We Don’t Just Deliver Projects. We Guarantee Outcomes.
ista ME is the only regional provider that combines certified ESCO delivery with deep metering expertise - meaning we own both the performance guarantee and the measurement system behind it.
What sets us apart:
1. Certified ESCO + metering specialist - we design, install, and measure under one contract
2. Independent, auditable MV - our verification is built on real meters, not modelled assumptions
3. Full lifecycle accountability - from energy audit to retrofit, commissioning & long-term performance monitoring
4. Government-ready delivery - aligned to DEWA, RSB and DoE evaluation frameworks
5. No handoffs - the team that wins the tender is the team that delivers and operates
No conflict of interest. No vendor self-reporting.
See what full-cycle accountability looks like.
From Baseline to Bankable Savings. End to End.
From first audit to final kilowatt. One partner. One SLA.
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Energy Audit. ASHRAE Level 1, 2, or 3 — a transparent, independently defensible baseline that forms the foundation of every performance guarantee.
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Project Design. A tailored energy conservation plan covering HVAC, lighting, cooling, and controls — specified for your building, not a generic template.
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Supply & Installation. Certified teams manage procurement, installation, and commissioning across all systems with minimal disruption.
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Measurement & Verification. Real-time data from MID-approved meters feeds our MDMS platform — producing independently auditable savings reports aligned to IPMVP protocols.
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Performance Guarantee. Contractually guaranteed savings with clear payback periods, budget certainty, and transparent reporting. If targets are missed, we’re accountable.
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Long-Term Operations. We don’t exit after commissioning. We monitor, optimise, and report — year after year — ensuring guaranteed savings are maintained and verified.
ista energy management: redefining efficiency – one building at a time.
End-to-end energy management is one of the core pillars of our UAE business at ista, and it goes far beyond audits and consultancy. We provide a comprehensive in-house service – covering everything from strategy and data to hardware installation and reporting.
It is this full-cycle approach that sets us apart. Unlike most ESCOs, who rely on third parties for metering and monitoring, ista combines energy performance contracting with decades of experience in smart metering, data analytics, and utility billing. This means our clients benefit from deeper insights, greater accuracy and smoother operations at every stage. The result? Buildings that are smarter, greener, and more cost-efficient.
One provider. All services. Real savings.
With ista, you gain a trusted, ESCO-certified partner to manage every aspect of your building’s energy performance – efficiently, transparently, and in full alignment with the UAE’s clean energy vision. Our energy management services include:
- Certified energy audits tailored to your property
- Custom Energy Conservation Measures (ECMs) and ROI modeling
- Project implementation and technical supervision
- Metering, data collection, and bulk meter verification
- Tariff modelling, billing methodology, and infrastructure setup
- Common area cost allocation and bill design
- Ongoing data validation, reporting, and M&V (Measurement & Verification)
- Dispute resolution, compliance reporting, and handover documentation
The savings-financed model: How EPC works
Energy Performance Contracting (EPC) is a results-driven financing model that allows building owners to implement energy-saving upgrades without upfront investment. It begins with a detailed energy audit, where ista identifies opportunities to reduce consumption through measures like AC optimization, lighting retrofits, or pump upgrades. Once the Energy Conservation Measures (ECMs) are defined, the initial implementation costs are financed – typically through a green fund or financial institution. The key to the model is that the investment is repaid using the savings generated by the improvements themselves.
Throughout the contract period, ista guarantees the performance of the measures, continuously monitors energy consumption, and verifies that the projected savings are being achieved. After the repayment period, all savings go directly to the building owner, delivering long-term cost reductions and improved energy efficiency. This model significantly lowers financial risk while ensuring measurable, contractually secured outcomes.
Unlock efficiency: Our smart and future-proof devices.
By combining our one-stop solutions with the innovative technology in our appliances, managing your energy consumption has never been easier.
Solar Power System
LED Lights
Water Aerators
MinuteView
Government & Municipalities
Meet your energy mandates with independently verified savings — not vendor-claimed percentages. ista ME’s DEWA-aligned MV methodology satisfies the most rigorous public-sector evaluation criteria.
Super-ESCOs & Programme Managers
Need a delivery partner who can pass technical review, manage procurement, and guarantee outcomes on your behalf? ista ME provides the technical depth and operational accountability that super-ESCO programmes demand.
Facility Managers & Building Operators
Upgrade aging infrastructure with no upfront capital risk. Our performance contracts are structured around your payback timeline — with guaranteed savings that protect your budget certainty.
Discover how much your property could save with a tailored ESCO Solution.
Facts & Figures
6,300 employees
20 countries
3.7 mil. t CO₂ emissions avoided
14 mil. utilisation units
Frequently asked questions
A Super ESCO is a government-established entity that develops and manages the energy efficiency market by coordinating with private ESCOs. In Dubai, the official Super ESCO is Etihad Energy Services Company (Etihad ESCO), created by DEWA under the guidance of the Dubai Supreme Council of Energy (DSCE). Its role is not to compete with private ESCOs, but to oversee large-scale retrofit programs, set standards, and facilitate access to financing. Etihad ESCO leads the building retrofit initiative under Dubai’s Demand Side Management (DSM) strategy and ensures alignment with national energy efficiency goals.
As a certified and RSB-accredited ESCO, ista guarantees savings through Energy Performance Contracts (EPCs). These contracts are structured around detailed pre-project energy audits and savings calculations. We use international Measurement and Verification (M&V) protocols—such as the IPMVP (International Performance Measurement and Verification Protocol)—to track performance. The savings are contractually defined and monitored throughout the project duration to ensure the agreed results are achieved.
In the EPC model, the ESCO—such as ista—assumes the performance risk. If the guaranteed savings are not met, the ESCO is financially responsible for covering the shortfall, as outlined in the contract. This may involve compensation, technical adjustments, or extending the performance period. All savings are transparently verified using established Measurement and Verification (M&V) protocols throughout the project duration.
That’s why it’s essential to choose an experienced and accredited ESCO partner. With over 60 years of international expertise and a strong local presence in the UAE, ista offers both the technical capability and long-term reliability needed to deliver on performance guarantees with confidence.
The Dubai Green Fund (DGF) is a government-backed initiative that promotes investment in green and sustainable projects across the UAE. As the first specialised green investment fund in the MENA region, it supports Dubai’s long-term sustainability vision and clean energy strategies. The fund allocates up to AED 100 billion to support short- and long-term financing for green infrastructure and energy efficiency initiatives.
The DGF is not open to direct public applications from individual businesses or property owners. Instead, access to its financing is typically facilitated through strategic partnerships, particularly via Etihad Energy Services Company (Etihad ESCO)—Dubai’s government-established Super ESCO operating under the Dubai Electricity and Water Authority (DEWA).
Etihad ESCO collaborates with certified Energy Service Companies (ESCOs) to design and implement energy-saving projects in existing buildings. These ESCOs also work with financial institutions to structure performance-based funding models aligned with the DGF’s objectives.
Building owners or facility managers interested in accessing green financing should engage a certified ESCO—such as ista. The ESCO conducts a comprehensive energy audit, develops a savings proposal, and works with Etihad ESCO and affiliated financial partners to arrange the required financing. This enables clients to implement energy-saving measures without the need for upfront capital, with repayments typically covered by the guaranteed savings achieved over time.
The Dubai Integrated Energy Strategy 2030 (DIES) was launched in 2010 and deployed in 2011. It sets the strategic direction for Dubai’s long-term energy future by ensuring a secure, sustainable, and diversified supply of energy—while significantly improving demand efficiency across water, electricity, and transportation fuels.
The strategy is governed by the Dubai Supreme Council of Energy (DSCE), which is responsible for policy development, planning, and coordination with relevant authorities and energy stakeholders. The DSCE’s mission is to support Dubai’s economic growth through reliable energy supply and efficient usage—while protecting the environment and promoting long-term sustainability.
The strategy’s vision is clear: Dubai as a global role model for energy security and efficiency. Its goals include rationalizing energy use, ensuring environmental sustainability, diversifying energy sources, and optimizing governance across all DSCE-affiliated entities. A major part of the DIES is the Demand Side Management (DSM) strategy, which includes building retrofits, green building codes, and public-sector efficiency programs—all aimed at reducing energy and water consumption by 30% by 2030.
Launched in November 2015 by His Highness Sheikh Mohammed bin Rashid Al Maktoum, the Dubai Clean Energy Strategy 2050 sets out a bold vision: to produce 75% of Dubai’s energy needs from clean sources by 2050 and become a global hub for clean energy and the green economy.
The strategy is built on five strategic pillars:
- Infrastructure – including landmark projects like the Mohammed bin Rashid Al Maktoum Solar Park, the world’s largest single-site solar energy installation, with a planned capacity of 5,000 MW by 2030 and an investment of AED 50 billion.
- Legislation – establishing regulatory frameworks to support clean energy development in two structured phases.
- Funding – through initiatives like the Dubai Green Fund, which provides AED 100 billion in financing to support clean energy investments with accessible loan terms.
- Capacity building – aimed at developing local expertise through training and collaboration with international institutions such as IRENA and global R&D centers.
- Energy mix – targeting a diversified energy supply: 25% solar, 7% nuclear, 7% clean coal, and 61% natural gas by 2030—with a gradual transition to 75% clean energy by 2050.
Through this strategy, Dubai aims to become the city with the lowest carbon footprint in the world, setting a benchmark for sustainable urban development globally.
Discover more innovative solutions to transform your property.
Our custom solutions are designed to help our clients reduce their environmental impact, improve health and safety in their buildings, and save energy costs.
Utility Billing
Consolidate all your utility services into one streamlined billing system, simplifying payments and reducing administrative efforts for both property managers and end-users.
Retrofit Solution
Transform your existing systems with our retrofit solutions, designed to improve efficiency, sustainability, and performance without the need for full system replacements.